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Frequently Asked Questions about Blocked Drains
Before we look at frequently asked questions here is some advice about dealing with a blocked drain yourself.
Tips and Advice with Pro Drain
If you are going to unblock the drain yourself do it safely. Sewage or excrement is source of harmful micro organisms that include viruses, bacteria and parasites which can cause mild illnesses to potentially fatal diseases.
Information a Drainage Contractor may ask for:
- Copy of a drainage plan if you have one.
- Structural Condition of the problem drain if known.
- Pipe material i.e. Clay or Pitch Fibre if known.
- If any previous repairs have been carried out on the problem drain for example if a drain lining has been previously installed.
- Location of the problem drains and if there any access problems.
- Blockage History if any.
It is also important that you make the drainage contractor or visiting engineer aware if you have previously tried to unblock the drain with drain unblocking acids or harmful chemical solutions. The inconvenience and cost of a blocked drain is something we could all do without - unpleasant odours, possible flooding and in some cases health hazards yet approximately 60% of the drains unblocked in London Areas by Pro Drain are blocked due to disposable items and miss use. Here are a few Tips that may help you keep your drains free flowing.
- Do not flush away any Disposable Items that are insoluble for example some types of Wet Wipes, Nappies & Sanitary Items.
- Keep Toiletries, Air Fresheners & Children's Toys away from where they could fall in to the toilet pan.
- Regularly remove hairs etc from your bathroom sink, shower or bath plug holes and periodically empty the traps if accessible.
- Do not dispose of cooking oils or food waste in the kitchen sink and periodically empty the trap.
- Regularly remove leaves and debris from the external gullies, drain grids and guttering.
- Do not wash excess paint or concrete into external gullies or drains.
- Lift the external inspection chambers periodically to check that the drains are free flowing and that there is no lime scale or fat and grease build up evident.
Recently Asked Questions and Answers
Blocked Drain Clearance in London
Questions & Answer
Question: Will I be charged a call out fee?
Answer: Pro Drain do not charge a call out fee for any services
Question: Will I be charged extra if my drain needs to be jetted?
Answer: Pro Drain do not charge extra for the use of any specialist equipment
Question: How can I clarify the ownership and responsibility for my drainage system?
Answer: If the drainage system only serves your property before connecting to a main sewer this is a single user private drain and the property owner is responsible. If the drainage system is shared and has not been adopted or was constructed before 1937 the responsibility and ownership is shared and each property owner is responsible for the shared drain from the point that their private lateral drain(s) connects to the shared drain until main sewer discharge. An adopted drain or a drain constructed before 1937 is the responsibility of your local water authority.
Call Free on 0800 1182 932, 0208 819 1561 or 0777 611 5579 Pro Drain
PROFESSIONALS IN LONDON
PRO DRAIN ENGINEER
0800 1182 932
0208 819 1561
0777 611 5579